Things to look for in a truck repair shop

Posted by & filed under service, Trucker's Tips.

When it comes to looking for a repair shop for big rig, it’s important to not choose just any old repair shop. Your time is money and it’s essential you choose a repair shop that will get the job done right the first time. It’s critical, that you do a little research on truck repair companies before your trust them with your rig. So what are the things to look for in a truck repair shop? Well, we’re here to tell you the top qualities to consider.

Reputation and Certifications.

You can learn a heck of a lot about a company based off of other’s experiences; so when starting the search for a repair shop, it’s best to start with a shop’s reputation. Read reviews online and ask fellow truckers what their experience has been with local shops you’re looking at.  

Additionally, another great way to search for a quality repair shop is to check out their certifications. Certifications help to build the case that the repair shop takes their job and business seriously and that they operate on high standards. Check out their rating on the Better Business Bureau and look to see if they hire certified mechanics and technicians. Certified mechanics and technicians will ensure that your rig is being worked on with the latest industry technology and standards.

State-of-the-Art Shop.

Technology is always changing in the trucking industry and it’s important to find a repair shop that is up-to-date with the latest industry tools. Repair shops that are equipped with the tools and equipment necessary to perform a wide range of maintenance and repairs, will help set it apart from everyone else. A shop that can be a one-stop shop can be invaluable; especially when time is money and you need to get back on the road quickly.


Lastly, trust a major key in what to look for in a repair shop. You’ve got to feel good about leaving, essentially, your livelihood in their hands. The best truck repair shops have nothing to hide and are willing to answer any questions you may have. Transparency is one of the best ways a shop can earn your trust. Be sure to ask questions about warranties, if a written estimate is available, if they outsource any repair work and if they have experience working on your particular truck. If you like their answers and your instincts are saying yes, then give them a try. If not, then keep looking.   

When it comes to your truck, it’s always best to put it in the hands of qualified professionals. So do your homework beforehand so you know what kind of service to expect.

North Dixie Truck and Trailer is committed to providing products and service that continually surpass customers expectations. Flexibility is our greatest strength. Please take a moment to explore our website, then contact us to let us know what we can do for you.

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